Retail Associate

Job Description

Responsibilities

About the role
TTRacing, Malaysia's No.1 gaming and ergonomic chair brand, is looking for passionate and proactive Retail
Associates to join our showroom team. If you love helping people, enjoy tech and lifestyle products, and want to
represent a brand that blends comfort with performance - this role is for you.
Job Description:
. Greet walk-in customers and provide professional, friendly service
. Introduce and explain product features, benefits, and ergonomic functions
. Conduct product demos and help customers choose the best-fit chair for their needs
. Manage point-of-sale (POS) system for purchases and transactions
. Assist with stock display, merchandising, and maintaining a clean showroom
. Support showroom events, product launches, or pop-up promotions
. Handle customer inquiries, basic after-sales requests, and escalate where needed
. Provide feedback from customers to improve retail experience
. Work closely with the retail and warehouse team for order coordination and stock movement

Job Requirements:
. 1-3 years of retail or customer-facing experience (furniture, tech, or lifestyle retail is a plus)
. Energetic, well-spoken, and able to engage with a wide range of customers
. Passionate about delivering great service and building customer relationships
. Able to work retail hours, weekends, and public holidays (off-days provided in lieu)
. Fluent in English and Bahasa Malaysia; Mandarin is an added advantage
. Basic knowledge of POS systems and customer service etiquette

Job Type: Full-time
Pay: RM2,200.00 - RM2,600.00 per month
Benefits:

· Free parking
. Maternity leave
. Opportunities for promotion
. Professional development

Education:
· STM/STPM (Preferred)

Experience:
· Retail: 1 year (Preferred)

Language:
· Bahasa (Preferred)
· English (Preferred)

Work Location: In person