Retail Sales Assistant (Mandarin Speaker)

Requirements

SPM or equivalent
Can speak and writing in English and Mandarin.
Fresh graduate are welcome to apply; Previous experience in retail, sales, or customer service is preferred but not required.
Excellent communication and interpersonal skills.
Ability to assess customer needs and offer relevant product recommendations.
Strong problem-solving skills and the ability to handle customer inquiries effectively.
Basic math skills for handling transactions and inventory management.
Ability to work in a fast-paced environment and multitask efficiently.
Familiarity with point-of-sale systems and basic computer skills.
Strong attention to detail and organizational skills.
A positive attitude and a willingness to learn.
Reliable, punctual, and able to work flexible hours, including weekends and holidays.
Team player with a customer-focused mindset.
Ability to stand for extended periods and perform physical tasks such as lifting and stocking products.
Skills required: Customer Service, Product Knowledge, Communication Skills, Merchandising and Sales Techniques.
Responsibilities

Ensuring high levels of customer satisfaction through excellent sales service
Ascertain customers’ needs and wants and accurately describe product features and benefits
Recommend and display items that match customer needs
Manage point-of-sale processes and all the shipment to customer
Keep up to date with product information
Any other ad-hoc task assigned by management
Benefits

Competitive salary and incentive scheme
Opportunities for commission or bonuses based on sales performance.
Staff purchase discounts.
Paid time off, including vacation days, sick leave, and holidays.
Flexible scheduling options.
Ongoing training and development opportunities.
Potential for career advancement within the company.
Discounts on store products and services.
Employee recognition programs and incentives.
A supportive and inclusive work environment.
Additional Benefits

EPF / SOCSO / PCB