Retail Sales Executive

What You’ll Enjoy as a Ferunian

-Attractive Monthly Sales Incentives – Your performance is rewarded, every month.

-Comprehensive Medical Coverage – Includes hospitalization benefits up to RM80,000 and annual wellness coverage up to RM1,200.

-Work-Life Balance – Enjoy a 5-day work week with Sundays off, 9.00 am to 6.00 pm working hours.


Your Role at Feruni

-Design Concept Selling

-Ability to connect the design concept to customer's needs.

-Walk through the design process and give examples of benchmarking, immersion, concepts and ideation.

-Presenting visually through showroom displays to create greater impact.

-Showcasing past projects and their results to get buy-in and gain credibility.

Sales Target Management

-Use Sales Funnel methodology to track customer journey, and sales processes, and drive sales results.

-Identify new business opportunities with house owners, architects, interior designers, and contractors to drive sales.

-Closely follow up on prospective customers and leads to create sales opportunities and increase conversion rate.

-Drive service quality and customer satisfaction for continuous improvement.

-Achieves sales target and net income target, analyzing variance and initiating corrective actions.

-Develop relationships and identify new business opportunities with house owners, architects, interior designers, and contractors to drive sales.

-Communicate scheduled sales reports in accordance with organizational standards.

-Suggest new operational strategies to improve store's performance and productivity.

-Perform regular sales analysis & reviews to evaluate promotion and sales strategy effectiveness and to identify business opportunities.

Deliver Store Service & Excellence

-Provide personalized in-store customer experience to meet needs and provide satisfaction.

- Improve merchandising presentation and visual displays.

-Deliver operations and service excellence over multiple customer touchpoints.

-Recommendation of areas of improvement to continuously improve productivity.

-Responsible for sales order processing.

-Conduct data-driven functional analysis with CRM system applications, etc.



What We’re Looking For

-Degree or Diploma in a related field (e.g. Architecture, IT, Design, Mass Comm).

-Fresh graduates are welcome (internship & co-curricular activities are a plus).

-Experience in Sales & Marketing with proven results.

-Familiar with CRM or other digital sales tools.

-Good with numbers and able to calculate lead time.

-Can communicate well in English, Bahasa Malaysia, and Mandarin. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

-Interested in interior design and design concepts.

-Strong negotiation skills.

-Position is based in Penang.