Retail Supervisor (Queensbay Mall)

JOB DESCRIBTION
Planning to assist effectively and efficiently by achieving the sales target set and meet
company’s targets and policies in an effective and efficient manner.
Provide suggestive and constructive idea for increasing revenue.
To assist in conducting daily briefing on sales achievement / budget, product launch and promotions, etc.
Guide and ensure team member's daily routine, personal grooming, daily or weekly
housekeeping, organize all stock according the designed location and follow up the goods expiry date.
To ensure the progress of qualifying standards, in term of customer service, healthy
working environment and safety at the work place are met.
Coordinate sales training for juniors and conducting on the job training for them.
Walk the sales floor regularly, as to ensure smooth work flow, through the completion of
the tasks relatively on Weekly action instruction, Store promotion, Stock receive /
consolidation and the Display of merchandise etc.
Ensure that stock receive in correct quantities and promptly reported on any discrepancy
and daily replenishment are being carried out.
Any other duties assigned by the Retail /Store Manager

JOB REQUIREMENT
Proven experience as a Retail Supervisor or similar supervisory role in a retail environment.
Strong leadership abilities with the capacity to motivate and inspire a team.
Excellent customer service skills and a passion for delivering an exceptional customer experience.
Solid understanding of retail operations, including sales techniques, inventory
management, and visual merchandising.
Proficient in using point-of-sale (POS) systems and other retail software applications.
Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
Exceptional communication and interpersonal skills.
Ability to work in a fast-paced, dynamic environment and handle multiple priorities effectively.
Flexibility to work evenings, weekends, and holidays as required by the business