Sales Consultant

HQ Location: MMW Bone Alignment Centre, Bandar Bukit Raja, Klang

Branches: Atria Mall, Petaling Jaya

MMW Bone Alignment Centre provides natural, non-invasive treatments by combining traditional Chinese bone alignment methods with modern wellness practices. We help clients manage conditions such as sprains, posture issues, scoliosis, slipped discs, sciatica, and chronic muscle or joint pain—without surgery or medication.

We are looking for a friendly and motivated individual who enjoys interacting with people and wants to play a meaningful role in supporting clients throughout their recovery journey.

You will also be involved in achieving sales targets and building good relationships with both new and existing customers.

Key Responsibilities

1. Customer Service & Enquiries

Handle customer enquiries through WhatsApp, phone calls, social media and walk-ins
Respond to customers promptly and professionally
Understand customer needs and provide suitable information about our treatments and services
Explain treatment options, packages and pricing clearly
Assist customers before, during and after their visits

2. Sales & Conversion

Follow up with new leads and potential customers
Build rapport and maintain good relationships with customers
Identify customer needs and recommend suitable treatments or packages
Convert enquiries into appointments and sales
Work towards individual and team sales targets
Follow up with customers who have not yet confirmed their treatment or package

3. Customer Relationship Management

Maintain regular communication with new and existing customers
Encourage continued treatment and customer engagement
Handle customer concerns professionally and escalate matters when necessary
Maintain accurate records of enquiries, follow-ups, appointments and sales

Why Join Us?

Join a growing wellness centre

Gain experience in customer service and sales within the wellness industry
Work in a supportive and team-oriented environment
Opportunity to grow your customer relationship and sales skills
Performance-based commission and incentives