SALES COORDINATOR

JOB DESCRIPTION:
The Sales Coordinator supports the Director of Sales & Marketing, Sr. Sales Manager and Sales Manager by completing administrative responsibilities with efficiency and while upholding convention center standards.
• Act as a receptionist for the entire sales team while providing exceptional customer service to callers and visitors.
• Assist Director of Sales & Marketing, Sr. Sales Manager and Sales Manager in preparation of various reports and presentations.
• Prepare new files with relative event information and prepare travel schedules and itineraries as needed.
• Draft correspondence based on minimal information, review for accuracy and/ or retrieve information from computer or database, spreadsheet, or word processing programs to produce written correspondence that is free of error.
• Complete projects as required while working with minimal supervision and guidance and need to monitor incoming calls, emails, prioritizing issues and responding to any requests possible.
• Handle all incoming and outgoing mail, including date stamping and distributing incoming mail.
• Compile, copy, sort, and file records of all business activities.
• Prepare customer invoices for collections of deposits.
• Contact clients about upcoming due dates for deposits, insurance, and contracts.

SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITIES
• The ability to operate a computer using Microsoft Office including, Outlook, Word, Excel, PowerPoint, Publisher
• Ability to work in a fast-paced environment.
• Ability to maintain a high level of confidentiality.
• The ability to effectively communicate with internal and external customers by displaying the highest levels of service and employing patience, diplomacy, and tact to defuse negative situations.
• May be required to work nights, weekends, and holidays.
• Must be able to multi-task and display ability to recognize needs.
• Basic mathematical skills to prepare moderately complex calculations for invoicing.


QUALIFICATION STANDARDS:
• Experience: One (1) to three (3) experience in similar positions or related areas.
• Languages: Must be able to fluently speak, read and write English.
• Bachelor’s degree in Sales, Marketing or Communications 
• Beginner level PowerPoint skills and intermediate level Excel and Word skills  Relevant training in telephone sales

Requirements:
• College degree preferred.
• Excellent follow-up and organizational skills
• Excellent communication skills, written and verbal.
• Ability to manage multiple tasks in a very fast-paced environment.
• Proficient knowledge of Microsoft Office