Sales cum Customer Engagement Executive

Requirements

Can write and speak fluently in Mandarin, Bahasa Malaysia, and English
Candidate possesses at least a SPM or above
Is proactive and not afraid to start conversations or ask for the sale
Understands customer psychology and has great empathy
Enjoys social messaging (TikTok, FB, WhatsApp) and quick follow-ups
Is organized, efficient, and great at managing conversations
Has a strong team spirit and is excited to work with digital content creators
Fresh graduates welcome as long as you’re hungry, adaptable, and coachable
Bonus: Experience in sales, logistics, automotive, or permits is a plus
Responsibilities

Respond to incoming leads from TikTok, Facebook, WhatsApp, etc.
Answer questions, overcome objections, and close sales professionally and quickly
Communicate fluently and naturally in Mandarin, Bahasa Malaysia, and English (spoken & written)
Collaborate with our in-house marketing team to optimize scripts and conversions
Follow up with prospects, track conversations, and ensure successful handover
Handle pre-sales and post-sales communication to build trust and loyalty
Achieve (or exceed!) monthly sales targets—you’ll be rewarded well for IT
Benefits

Base salary + commission + performance bonuses
EPF + SOCSO
Monthly incentives + annual bonus
Sales training and daily support from marketing team
Fast promotion path for closers who perform
A chance to grow in a digital-first company with big ambitions