职位详情
国籍要求:马来西亚
职位描述
Requirements
Possess minimum qualifications of SPM and above.
Fresh Graduates are encouraged to apply!
Passion for travel and proven sales ability.
Comfortable with call-based selling, sales targets, and performance-driven KPIs.
Friendly, persuasive, and confident on the phone.
Possess the ability to cope with stress and able to accept rejection.
Proactive, detail-oriented, and able to handle customer objections effectively.
Person Specification (Essential)
Strong verbal and written communication skills.
Good interpersonal skills, able to inspire trust and build rapport.
Proactive, solution-driven approach with strong initiative.
Self-motivated, well-organized, and target-oriented.
Analytical ability to understand customer needs and recommend solutions.
Positive team player who leads by example.
Responsibilities
Conduct outbound calls and respond to inbound WhatsApp/phone enquiries to promote and sell travel packages.
Handle Mandarin & English-speaking clients (Mandarin proficiency required) and provide clear, confident responses to enquiries.
Convert leads into confirmed bookings by offering compelling travel solutions tailored to each customer’s needs.
Deliver expert, personalized travel recommendations aligned with client preferences and budgets.
Build and maintain strong client relationships to encourage repeat business and referrals.
Track and achieve daily/weekly call targets and sales KPIs.
Stay updated on travel destinations, packages, and promotions to present accurate and timely information.
Address customer concerns quickly and professionally to ensure satisfaction and positive reviews.
Benefits
EPF / SOCSO / PCB
Performance Bonus
Training Provided
Annual Leave