Sales Support - APAC

Key Responsibilities

Sales Support

Collaborate with internal stakeholders including senior leaders such as Business Development Leads, Practice Leads, and Finance leadership throughout the sale process to understand business requirements and help shape successful deal outcomes.

Provides input on staffing and skill requirements to ensure effective service delivery and alignment with project objectives.

Supports sales efforts by identifying and pursuing additional business opportunities to support revenue growth and maximize value realization.

Leverages data to communicate business impact, uncovering key insights that drive decision-making and inform strategic initiatives.

Maintains an organized and efficient information management system to enable timely access, accurate record-keeping, and ease of information retrieval.

Operational Excellence

Ensures timely and accurate completion of operational tasks and readiness activities, in alignment with Avanade policies, compliance requirements, and procedures (e.g., Avanade Services Agreement, Code of Business Ethics, Ethics and Compliance, and Terms of Use & Data Privacy Notice).

Serves as a role model and provides guidance to team members on operational execution, readiness, and adherence to compliance standards.

Process Improvement

Identifies opportunities for automation, streamlining workflows, and optimizing resource allocation to improve service delivery and client satisfaction.

Collaborates with cross-functional teams to implement process changes, ensuring alignment with organizational goals and industry best practices.

Analyzes data and performance metrics to measure the impact of improvements and ensures sustainable long-term benefits.

Leads initiatives to refine workflows, fostering a culture of continuous improvement within the team.

Qualifications
Skills and Experiences

Must be fluent in Japanese (reading, writing, and speaking), JLPT 2 or Japan University Graduate

English proficiency is also required for communication with global teams.

Bachelor’s degree in business, Finance, Economics, Liberal Arts or related field

5+ years experience in IT industry or relevant area of business

Good track record in successfully and efficiently delivering projects

Strong problem-solving and analytical skills, with the ability to work independently.

Demonstrated passion and ability to resolve complex issues and promote a result-focused, customer-centric culture