Scalp Care Therapist

Job Responsibilities:

-Perform professional scalp and hair treatment consultations in accordance with KOMO’s Standard Operating Procedures (SOPs) (training will be provided).

-Understand customers’ needs and provide personalized recommendations for suitable treatments and products.

-Ensure customers’ comfort and satisfaction throughout their scalp and hair therapy experience.

-Serve customers with passion, professionalism, and integrity to create an outstanding service journey.

-Proactively recruit new customers, assist with enquiries, manage appointment bookings, and follow up promptly on requests.

-Build and maintain long-term customer relationships through excellent after-service communication.

-Work closely with team members and the Branch Manager to achieve store goals and uphold brand standards.

-Support daily operations, including inventory management and product knowledge sharing.

-Maintain a professional, clean, and hygienic consultation and treatment environment at all times.

-Communicate effectively in English, Bahasa Malaysia, and Mandarin to serve a diverse customer base.


Job Requirements:

-Preferably at least 1 year of experience in the Hair Scalp, Aesthetic, Beauty, or Personal Care/Fitness Service industry (training will be provided for suitable candidates).

-Outgoing, pleasant, and energetic personality with strong communication and interpersonal skills.

-Positive work attitude, strong teamwork spirit, and willingness to learn.

-Willing to work retail hours, including weekends and public holidays.

Location: Sri Petaling, KL

Why Join Us:

-Commission Payout

-EPF, SOCSO, EIS

-Career Growth Opportunities

-Professional Training Provided