Senior Manager – Air Freight (Selangor & Penang)

✨ Immediate Hirings

✨ Location: Selangor/Penang

✨ Lead a high-performing team

✨ Shape the growth of our Air Freight Division

✨ Work with strong industry partners and a supportive leadership team

✨ Attractive career development and growth opportunities

Role Overview

We are looking for an experienced Air Freight Sales Leader to drive sales growth and lead end-to-end air freight sales and operations. This role is ideal for someone who excels in both commercial development and operational leadership, with a passion for delivering outstanding customer service and building strong industry relationships.

Job Responsibilities

🔹 Drive Sales & Business Growth

Lead sales initiatives to achieve revenue, GP, and volume targets.

Identify new business opportunities and develop strategic trade lanes.

Prepare competitive quotations, negotiate with partners, and participate in RFQs.

Build strong relationships with airlines, consolidators, and key customers.

Stay on top of market trends and competitor activity.

🔹 Lead Air Freight Operations

Oversee daily import & export operations, from booking to final delivery.

Manage carrier space, rate negotiations, flight schedules, and procurement.

Resolve operational issues quickly and efficiently.

Ensure compliance with IATA, customs regulations, and internal SOPs.

🔹 Lead & Develop the Team

Mentor, coach, and supervise the air freight team.

Set clear KPIs and provide continuous training and development.

Foster a collaborative, customer-focused team culture.

🔹 Manage Financial Performance

Monitor operational profitability and ensure accurate revenue recognition.

Review sales forecasts, volume reports, and performance metrics.

Oversee billing accuracy, credit control, and payment follow-up.

Job Requirements

Degree or Master’s Degree in any field.

8–10 years’ experience in air freight forwarding with proven sales leadership.

Fluent in Bahasa Malaysia and English; Mandarin is an added advantage.

Strong market awareness and ability to identify new business segments.

Proficient in Microsoft Office.

Experience in FMCG / Modern Trade / General Trade environments is a plus, especially with team management exposure.