Senior Operation Executive

We’re Hiring! Senior Operation Executive @ Hytech (On-Site, Kuala Lumpur)

Hey there! 👋

We’re Hytech – a fast-growing fintech company based in KL, passionate about building smart, secure, and easy-to-use financial solutions. From innovative platforms to seamless user experiences, we’re all about shaping the future of digital finance.

Right now, we’re looking for a Senior Operation Executive to join our awesome team! If you’re detail-oriented, a great communicator, and someone who enjoys solving problems and helping others – we’d love to hear from you.

What You’ll Do (Your Role & Responsibilities):

Review customer data and process account openings accurately and efficiently.

Verify documents submitted by clients in line with regional compliance standards.

Handle customer inquiries and provide real-time support via email and live chat.

Process withdrawals and support day-to-day account servicing.

Collaborate with internal departments to resolve customer-related issues.

Collect and compile operational data for reporting purposes.

Support ad-hoc tasks as needed to ensure team success.

What We’re Looking For(Qualifications & Skills):

Minimum qualification: SPM / Diploma / Degree in Business, Finance, or a related field.

Language skills: Proficient in English; Mandarin is an added advantage.

At least 1 year of relevant working experience preferred;

Proficient in Microsoft Office tools (Word, Excel, PowerPoint).

Positive, proactive attitude with strong communication and interpersonal skills.

Willing to work on rotating shifts, including weekends when required.

Why Join Us? (Perks & Benefits):

Convenient location – just 5 minutes’ walk from LRT Abdullah Hukum

Attractive compensation – competitive salary + performance-based bonus

Transport allowance – we support your commute

Fun & dynamic culture – young, passionate & collaborative team

Snacks & celebrations – free-flow snacks, birthday parties, and regular team events

Career growth –opportunities for advancement and regional exposure