职位详情
国籍要求:马来西亚
职位描述
What You'll Do:
Strategic Account & Stakeholder Management
Fulfil all aspects of the Master Services Agreement including staffing, financials, service delivery, governance, KPIs, and client requirements.
Serve as primary contact for escalations and manage strong relationships with stakeholders.
Conduct monthly account reviews, manage change controls, and oversee scope of work adherence.
Operational & Financial Oversight
Manage regional account programs ensuring safety/Quality and Compliance/regulation adherence.
Oversee daily facility operations: maintenance/repairs/infrastructure/client inspections.
Develop/manage budgets for facility ops/maintenance/capital projects; monitor spend/performance targets.
Align expenditures to budget; manage P&L position including aging debt/reporting accuracy.
Negotiate/manage contracts/vendors/suppliers/service providers-ensure best pricing/service levels.
Compliance, Health, Safety & Quality
Act as primary HSE advisor for APAC manufacturing/commercial sites.
Develop/implement/review health/safety policies/procedures/risk assessments/emergency plans regularly.
Ensure facilities comply with all regulatory/legal standards & company QMS/GXP.
Conduct site inspections/audits/investigations/remedial action tracking/completion.
Support internal/external audits relating to facilities/QC/regulatory adherence.
Ensure quality/compliance requirements are met per MSA/client scope.
Team Leadership & Innovation
Supervise staff: monitor training/development/performance evaluations/recruitment/onboarding.
Coordinate activities/work schedules/task assignments/cross-training/set deadlines/provide coaching.
Lead direct reports/manage both in-house/outsource teams across multiple countries.
Identify/solve complex technical or operational problems within office/manufacturing environments.
Drive innovation in service/costs/processes aligned to annual activity calendar/objectives.
What You'll Need:
Bachelor's degree preferred (or equivalent combination of education and experience) with 5-8 years of relevant experience.
Facility & Compliance: Demonstrated experience and/or knowledge of manufacturing and laboratory facility operations, GxP (GMP, GLP) guidelines, quality standards, and regulatory requirements.
Health & Safety: Experience and/or knowledge in health and safety policy development and implementation (desired).
Leadership & Management: Experience in staffing, training, coaching, performance management, and retention strategies. Proven ability to lead diverse teams, communicate effectively, address complex issues, and drive operational improvements.
Organizational & Analytical Skills: Strong organizational skills and a proactive approach to process improvement.
Technical Proficiency: In-depth proficiency with Microsoft Office (Word, Excel, Outlook).