Senior Sales Assistant

Requirements
-Possess a minimum of Secondary/SPM/'O' Level certification, demonstrating a solid foundation of general knowledge and literacy.
-Open to fresh graduates and entry-level candidates eager to begin their career in retail sales, with a willingness to learn and grow within the company.
-Demonstrate exceptional customer service skills, with a proven ability to create positive and memorable shopping experiences for customers.
-Exhibit strong sales acumen, including the ability to identify customer needs, present product features and benefits effectively, and close sales to meet or exceed targets.
-Understand and apply sales strategies to maximize sales opportunities, including upselling, cross-selling, and promoting special offers.
-Proficiency in Mandarin is essential to effectively communicate with a diverse customer base and collaborate with Mandarin-speaking team members.
-Willingness to work full-time at the onsite location in Seri Kembangan, adhering to the store's operating hours and schedule.
-Acquire and maintain comprehensive product knowledge to effectively educate customers on the features, benefits, and value of LEZONE Signature's offerings.
-Gain experience in online marketing techniques to support and enhance the brand's online presence and drive online sales.

Responsibilities
-Provide exceptional customer service, creating a welcoming and luxurious shopping experience for every client at LEZONE Signature.
-Utilize sales strategies to meet and exceed individual and team sales goals, focusing on promoting LEZONE Signature's inclusive size range and unique styles.
-Develop and maintain strong product knowledge of LEZONE Signature's offerings, including materials, sizing, and styling options, to effectively assist customers.
-Assist in visual merchandising and maintain store presentation standards to reflect LEZONE Signature's brand image and create an appealing shopping environment.
-Handle customer inquiries, resolve complaints, and process returns or exchanges efficiently and professionally, ensuring customer satisfaction.
-Support inventory management activities, including receiving shipments, organizing stock, and participating in regular stock takes to maintain accurate inventory levels.
-Operate the point-of-sale (POS) system accurately, processing transactions, handling cash, and managing customer data in compliance with company policies.
-Contribute to a positive and collaborative team environment, supporting colleagues and participating in training and development opportunities.
-Utilize online marketing strategies to promote products and engage with customers through social media platforms and email campaigns.
-Contribute to a positive and collaborative team environment by assisting colleagues and sharing knowledge.