Software Support (Sg)

Requirements

At least Diploma in IT related courses.
Able to communicate in both English and Bahasa Malaysia.
Candidates fluent in mandarin is added advantages as role requires candidates to deal with mandarin speaking clients.
Service minded person and patient person.
Familiar or experienced with accounting system or software support will be an added advantage.
Fresh graduates are encouraged to apply for this position.
Responsibilities

Provided support such as guidance, troubleshooting or consultation to dealers and customers on AutoCount Products via phone calls, emails and remote access.
Primary customers and dealers will mainly be based in Singapore, requiring effective communication and service standards suited for the Singaporean market.
Keeps record of the job performed such as inquiries, complaints, feedback and solution provided.
Follow up unfinished job from time to time both internally and externally to ensure customer’s inquiries does not left unattended.
Able to work both independently as well as a team.
Ad-hoc task may be assigned by team leaders from time to time if required.
Benefits

Benefits

5 Working days
Parking Subsidy
Full-stocked fridge and pantry: coffee, tea, biscuits and etc.
Medical, Dental and Optical benefits, Hospitalization & Surgical Insurance and Group Personal Scheme.
Training and guidance provided
Smart casual working attire
Festive seasons and birthday celebrations
Sports Activities (Badminton)


Why Join Us

AutoCount is a vibrant and youthful company - Join a fun and fast growing team.
We aspire to be the most preferred brand in the Asia and you can be part of the success story of AutoCount.
Provide our employees a stable work environment with equal opportunity for learning and personal growth.
Provide a competitive salary & benefits package.
We encourage creativity and innovation for improving the effectiveness of the company.
Maintain open two-way communication between employees, management and customers.
We encourage work life balance practice in the company.
Friendly working environment