Sport Department Leader - Klang Valley Stores

Be the Customer & Product Expert 🤝

Focus: Ensure an excellent shopping experience.

Action: Know product features to provide the best advice, manage the team's working schedule to ensure staff are available, and grow the customer base.


Coach & Develop Your Team 🧑‍🏫

Focus: Recruit, train, and inspire high-performing staff.

Action: Recruit sporty, talented individuals, coach them daily on the floor, hold regular meetings, and create training plans to develop their skills and confidence for independent work.


Manage Layout & Stock Accuracy 📦

Focus: Maintain an appealing and well-stocked department.

Action: Arrange the layout attractively, ensure shelves are fully faced, and use the automated system to guarantee accurate and available stock.


Education & Experience

Minimum Qualification: At least Diploma required (any field).

Experience: Open to final-year students, fresh graduates, and more experienced candidates.


Communication & Interpersonal Skills

Language: Strong communication skills in both English and Bahasa Malaysia (written and spoken) are essential. Other languages are a plus.

Team Player: High level of integrity and the ability to engage, listen, and influence customers and teammates effectively.

Digital Savvy: Comfortable leveraging digital tools and technology in a retail environment.