SUPPLY CHAIN MANAGER

Overview:

Supply Chain Manager is responsible for overseeing and managing the ordering, inventory control, and stock replenishment processes for Distribution Centre and stores (outlets). The individual in this role ensures that the Distribution Centre and stores (outlets) are consistently stocked with the right products, at the right quantities, and at the right time. The Supply Chain Manager will work closely with suppliers, vendors, and internal teams to optimize product availability, optimizing sales, and enhancing the customer experience through efficient staff management.

Key Responsibilities:

1. Product Ordering and Replenishment:

Oversee and manage product ordering, stock replenishment, and inventory control.
Monitor inventory levels and reorder products based on demand, sales trends, and shelf space.
Develop and maintain an efficient product ordering schedule to prevent stockouts and overstocking.
Maintain optimal inventory levels for high-demand and seasonal items.
Forecast demand and trends to adjust ordering schedules and quantities accordingly.
Coordinate promotions, in-store marketing efforts and new outlets ordering to maximize sales.
2. Inventory Management:

Track inventory and sales trends to identify slow-moving and high-demand items.
Coordinate with the DC/store team to conduct regular stock takes and inventory audits.
Work with the merchandise buyers to improve supplier OOS and optimize stock days
Collaborate closely with the store operations to ensure smooth product availability.
Work with the merchandise buyers and store operations to reduce excess inventory or eliminate low-performing products, minimizing overstocking and markdowns.
3. Supplier and Vendor Management:

Establish and maintain relationships with suppliers and vendors to ensure product availability and timely deliveries.
Establish delivery schedules with suppliers.
Resolve issues related to non-deliveries, and discrepancies with suppliers.
Conduct regular reviews of vendor performance with Merchandise buyers to ensure compliance with service level agreements
4. Data Analysis and Reporting:

Use point-of-sale (POS) data, sales trends, and customer feedback to determine ordering needs and stock levels.
Maintain detailed records of orders, inventory levels, and supplier communications.
Prepare and present regular reports on inventory levels, ordering trends, and product performance to senior management.
Analyze stock inventory to optimize stock day and identify sales opportunities
Monitor the effectiveness of ordering processes and adjust strategies as necessary.
5. Staff Management and Team Coordination

Train and coach staff on inventory systems, stock management, product knowledge, and customer service.
Supervise and evaluate the performance of staff involved in stock management, ordering, and inventory control.
Foster a positive and collaborative work environment, motivating staff to meet operational goals.
Address any issues or conflicts within the team promptly, ensuring a harmonious workplace.
Provide guidance and support to team members regarding product knowledge, stocking procedures, and customer service.
Qualifications:

Education: Bachelor’s degree in Supply Chain Management, Retail Management, Business Administration, or related field (or equivalent work experience).
Experience: 3-5 years of experience in retail management, inventory control, or a related field. Previous experience in a convenience store or retail setting is a plus.
Skills:

Strong knowledge of retail operations and inventory management practices.
Proficient in inventory management software, POS systems, and Microsoft Office Suite (Excel, Word).
Strong analytical skills, with the ability to interpret sales data and trends.
Excellent negotiation and relationship management skills.
Ability to manage multiple tasks in a fast-paced, dynamic environment.
Attention to detail, organizational skills, and ability to work independently.
Preferred Qualifications:

Familiarity with supply chain principles and best practices.
Experience with demand forecasting or product ordering systems.
Knowledge of the local market, consumer behavior, and trends in the convenience store sector.