System Support Engineer

Responsibilities
-Execute planning according to superior advise
-Manage, install and monitor all installed system.
-Manage and Install and Configure new system Project
-Maintain security, backup for system Server
-Provide 2nd level support and escalate to 3rd level support (supplier)
-Troubleshooting and resolving all technical issues when they arise
-Liaise with Helpdesk (supplier) for problem resolution
-Provide training and presentation for end users on system request
-Deals with work process and optimization methods in the given projects for the successful accomplishments according to the requirements of the stakeholders
-Adhere and enforce IT System and User Policy procedure SOP
-Response in a timely manner to service issues and requests
-Provide support across the site and recommendation on prevention for intrusion from hackers/virus/malware
-Learn new product given/introduce as given by management
-To perform any ad-hoc tasks as required by the Company

Requirements
-Candidate must possess at least Degree in Electronic, IT, Engineering or equivalent
-3 years related experiences
-Skills/knowledge on SQL, networking and VMware.