职位详情
国籍要求:马来西亚
职位描述
The Technical Consultant is responsible for;
Offer technical consulting to customers on product implementation and optimization
Support the sales team with pre-sales technical input and solution design
Deliver product presentations, demos, and proof-of-concept engagements
Assist in the implementation and deployment of IT/security/networking solutions
Provide technical support to clients across various solutions and platforms.
Perform troubleshooting and problem resolution for technical issues
Build and maintain strong relationships with clients by understanding their technical needs
Collaborate with internal teams, vendors, and partners to ensure solution success
Document technical designs, configurations, and support procedures
Propose and explore new and upcoming technologies in the market
Perform any other duties as assigned
POSITION REQUIREMENTS
Skills and Experience:
Bachelor's degree in Computer Science, Information Technology, Networking, or a related field
Strong understanding of networking fundamentals, TCP/IP stack, OSI model, and internet technologies
Proven experience with enterprise networking equipment (routers, switches, firewalls, load balancers, wireless network, network access control)
Deep knowledge of routing protocols (BGP, OSPF, EIGRP), switching (VLANs, STP, EtherChannel), and IP addressing/subnetting
Experience with network security principles, firewalls (Palo Alto, Fortinet, Cisco ASA/Firepower), VPNs (IPsec, SSL), and access control
Familiarity with network monitoring, troubleshooting, and performance optimization tools (Wireshark, SolarWinds, PRTG, etc.)
Excellent problem-solving skills and detail oriented
Strong communication skills and ability to work with cross-functional teams
At least 2 years experience in networking or network security domain, in a technical role
Not required but good to have knowledge of Software-Defined Networking (SDN), SD-WAN, and network automation
Not required but good to have knowledge of cloud networking (AWS VPC, Azure VNet, GCP networking)
Not required but good to have knowledge of DevOps practices and Infrastructure as Code (Terraform, Ansible)
Familiarity with other networking vendors and platforms (Aruba, Juniper, Cisco, Arista, Huawei, etc.)
Any cloud, networking (CCNA/CCNP/CCIE), or security certifications is a plus