Technician, Aircond/ Equipment

Position Responsibilities

Perform regular servicing and preventive maintenance of split unit, cassette, and FCU air conditioning systems.

Diagnose and repair air conditioning faults including gas leaks, electrical faults, and control system issues. Clean and replace air filters, inspect coils, fan motors, and ensure units operate efficiently.

Maintain temperature settings across outlets for customer comfort and food safety compliance.

Carry out regular calibration, and performance testing of equipment.

Maintain and repair equipment including blenders, ovens, chillers, under-counter chillers, freezer and ice machines.

Provide first-level support and troubleshooting to outlet teams for urgent equipment issues.

Liaise with third-party vendors for warranty claims or complex repairs beyond internal scope.

Constantly update to supervisor on equipment conditions, parts replacement needs, and any recurring issues.

Respond promptly to outlet service calls and ticket requests (via system or WhatsApp/phone).

Ensure minimal downtime and disruption to store operations during maintenance activities.

Maintain accurate service logs of servicing work done on equipment at each outlet.

Manage and track accessories/tools/spare parts inventory and usage.

Ensure all work is conducted safely and in accordance with JKKP/DOSH regulations.

Perform any ad-hoc duties as assigned by management (if any).

Qualification and Experience

Certificate/Diploma in Air Conditioning & Refrigeration, Mechanical/Electrical Engineering or related field.

Minimum 1–3 years hands-on experience in HVAC servicing and F&B equipment maintenance.

Proficient in troubleshooting Air Cond systems. Familiar with equipment (e.g. freezer, chillers, ice machine etc) and understanding electrical wiring and refrigeration systems.

A valuable team player and able to work independently

Willing to travel across outlets within assigned regions (within Malaysia).

Able to work on weekends, public holidays, and respond to emergency issues when needed.

Possess own transport (motorcycle or car).