Technician, Repair & Maintenance

Position Responsibilities

Perform basic carpentry, painting, plumbing, and electrical repair works.

Troubleshoot and repair breakdowns in a timely and cost-effective manner.

Provide first-level support and troubleshooting to outlet teams for urgent repair issues.

Respond promptly to outlet service calls and ticket requests (via system or WhatsApp/phone).

Ensure minimal downtime and disruption to store operations during maintenance activities.

Maintain accurate service logs of repair and maintenance work done at each outlet.

Manage and track accessories/tools/spare parts inventory and usage.

Ensure all work is conducted safely and in accordance with JKKP/DOSH regulations.

Perform any ad-hoc duties as assigned by management (if any).


Qualification and Experience

Candidates must possess at least a minimum SPM certificate.

Candidates must hold a valid PW4 certificate.

Certificate or Diploma in Mechanical, Electrical, or Building Maintenance.

Minimum 1–3 years’ experience in maintenance or facilities support, preferably in F&B/retail industry.

Basic knowledge of electrical, plumbing, and small fix. Familiarity with food & beverage equipment is an added advantage (e.g. coffee machine, chiller, freezer).

A valuable team player and able to work independently.

Good command of both written and spoken English and Malay.

Willing to travel across outlets within assigned regions (within Malaysia).

Able to work on weekends, public holidays, and respond to emergency repairs when needed.

Possess own transport (motorcycle or car).