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Travel Customer Service Officer
RM3,000-5,000[月薪]
全职 · 应届毕业生 · 高中及以下 · 吉隆坡-吉隆坡
立即沟通
年假EPF & SOCSO
职位详情
国籍要求：马来西亚
职位描述
Job Scope
● Handle inbound calls,live chat and emails, providing accurate and timely information, including enquiries related to travel platform
● Respond to customer inquiries and complaints in a professional and empathetic manner.
● Identify customer needs and provide solutions, or escalate complex issues to the relevant team.
● Maintain detailed records of customer interactions and follow up as required.
Requirement
● Proficient in Mandarin/Cantonese and English as this roles will required to liaise with Mandarin/Cantonese-speaking clients and partners.
● No experience needed
● Good communication and problem solving skills
● Minimum SPM or equivalent
● 24/7 shift rotation (9 hours per shift)
● 5 working days per week + 2 rotate off day
Benefits
● Comprehensive medical & dental coverage
● Generous annual and sick leave entitlements
● Career advancement and skills training opportunities
● Collaborative and supportive team culture
● Modern and well-equipped office facilities
● EPF, SOCSO
● Corporate discounts
● Handle inbound calls,live chat and emails, providing accurate and timely information, including enquiries related to travel platform
● Respond to customer inquiries and complaints in a professional and empathetic manner.
● Identify customer needs and provide solutions, or escalate complex issues to the relevant team.
● Maintain detailed records of customer interactions and follow up as required.
Requirement
● Proficient in Mandarin/Cantonese and English as this roles will required to liaise with Mandarin/Cantonese-speaking clients and partners.
● No experience needed
● Good communication and problem solving skills
● Minimum SPM or equivalent
● 24/7 shift rotation (9 hours per shift)
● 5 working days per week + 2 rotate off day
Benefits
● Comprehensive medical & dental coverage
● Generous annual and sick leave entitlements
● Career advancement and skills training opportunities
● Collaborative and supportive team culture
● Modern and well-equipped office facilities
● EPF, SOCSO
● Corporate discounts
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工作地址
吉隆坡-吉隆坡 -Kuala Lumpur
NEXPIPO ACADEMY SDN. BHD.
50-100人
61个热招岗位
特别申明：
- 熊猫招聘严禁用人单位和招聘者用户做出任何损害求职者合法权益的违法违规行为，一旦你发现此类行为，请立即向熊猫招聘投诉举报。
