●Ensure the highest quality of customer service to vendors

●Process orders and manage relationships with hundreds of restaurants

●Deliberate with customers or supervising personnel in order to address questions, problems, and special requests for orders and actual delivery statuses

●Ensure that processes are followed and bring in new ideas for improvements

●Constantly work towards improving customer experience

●Handle customers’ and vendors’ requests, as well as external communication with them

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE.

1.Candidates have at least an SPM or Diploma certificate

2.At least 1 - 2 years of working experience in the customer service field are preferable

3.Fresh graduates are welcome to apply

4.Required language (s): Basic English , Bahasa Malay

5.Able to work in a fast-paced, high-intensity work environment

6.Flexible and able to adapt to fast changes

7.Must be able to work on rotating shifts as needed (weekdays, weekends & public holidays)

8.Preferably with strong computer navigation skills and PC knowledge with typing speed of 45 WPM

9.Able to join 20 days of training