Requirements

What we're looking for

Preferred 1-2 years of experience in tour operations or a related field in the travel industry. Fresh graduate is welcomed to apply for this role
Strong problem-solving and decision-making skills with the ability to work under pressure
Excellent communication and interpersonal skills to liaise with customers, suppliers, and colleagues
Proficient in using relevant travel booking and operational systems is a plus
Thorough knowledge of travel destinations, products, and services in Malaysia and the surrounding region
A team player with a customer-centric approach and a passion for the tourism industry
Working hours: 10am - 7pm with 2 fixed off days (Tues-Wed) on weekdays/week
If you are a proactive and results-oriented individual with a passion for operations and customer satisfaction, we encourage you to apply. Join us and be part of a team that values innovation, collaboration, and excellence. Apply now and take the next step in your career as an Operations Executive!

Responsibilities

About Us

Join a Nasdaq-Listed Tech & Travel Innovator!

Webuy Global Ltd. (Nasdaq: WBUY) is a fast-growing, AI-powered e-commerce and travel platform in Southeast Asia. Recently relisted on Nasdaq (May 2025), we achieved over US$2.6 million in Q1 travel bookings and are expanding rapidly across the region.



Provide travel consultants/relevant department about the information regarding travel destinations, travel itineraries arrangement, obtain travel and accommodation reservations and register passengers at check-in and departure.
Obtaining information about the availability, cost and convenience of different types of transport and accommodation, ascertaining customers’ requirements and advising them on travel arrangements;
Providing information about local and regional attractions, sightseeing tours, restaurants, arts and entertainment, and providing maps and brochures;
Preparing itineraries;
Making and confirming reservations for travel, tours and accommodation;
Issuing tickets, boarding passes and vouchers;
Helping customers in obtaining necessary travel documents such as visas;
Verifying travel documentation and registering passengers and luggage at check-in and departure;
Preparing bills and receiving payments


Benefits

Annual Leave
Birthday Leave
EPF/SOCSO
Flexi credits (medical, optical, dental etc)
Easy accessible with public transport MRT/LRT (Office: Q Sentral)
Company Trip
Company Activities
Casual Wear
Employee Discount on company products/services
Optical Claim
Unlimited Supply Pantry Food
Nearby public transportation