Role Position: To drive the optimization of business processes, information management, and cross-department collaboration within company. This role requires expertise in Atlassian (Jira, Confluence), Slack, and other management tools to enhance operational efficiency. Additionally, you will conduct business research, knowledge management, and data analysis to support strategic decision-making.

1. Business Process Optimization & Cross-Department Collaboration
- Analyze and optimize company business processes to ensure smooth interdepartmental collaboration.
- Maximize the potential of Atlassian, Slack, and other management tools to improve task management, process automation, and information sharing.
- Develop and implement standardized workflows and SOPs, ensuring efficient execution across teams.
- Leverage automation and data-driven methods to optimize project management, task allocation, approval processes, and enhance risk management, transaction monitoring, and customer data analysis.
- Organize cross-department meetings, requirement gathering, and process improvement to ensure synchronization and efficiency across teams.

2. Information Management & Knowledge Base Development
- Design and maintain the company knowledge base to ensure structured, traceable, and reusable business information.
- Establish a document management system to ensure clear classification, version control, and secure access.
- Promote internal information transparency, enabling teams to easily access documents, decision records, and industry research.
- Develop information collection, storage, sharing, and retrieval mechanisms to reduce redundancy and improve decision-making efficiency.

3. Data Analysis & Decision Support
- Manage business data, performance analysis, and provide data-driven insights for executive decision-making.
- Monitor and analyze operational data to identify bottlenecks and propose process improvements.
- Contribute to corporate-level data governance and standardization, ensuring data accuracy, consistency, and security.

4. Business Research & Competitive Analysis
- Stay updated with the latest management tools, AI technologies, and automation solutions to drive continuous optimization in information management.
- Explore intelligent, data-driven business process improvements based on industry trends and business needs.

5. Internal Training & Change Management
- Conduct training sessions on Jira, Confluence, Slack, and other tools to enhance company-wide adoption and efficiency.
- Lead the rollout of new processes, ensuring smooth transition and team adaptability.
- Gather team feedback to continuously optimize processes, tools, and data management, enhancing employee satisfaction.

Skills and Requirements:

- 3-5 years of experience in business process management, information management, knowledge management, or data analysis.
- Proficiency in Atlassian (Jira, Confluence), Slack, with experience in workflow optimization, SOP development, and cross-team collaboration.
- Familiarity with Agile methodologies, knowledge management (KM), and data governance.
- Strong logical thinking, capable of information architecture design, cross-team communication, and process transformation.
- Experience in market research, industry analysis, and competitive research is a plus.
- Strong English reading and writing skills, with the ability to analyze and summarize global industry reports.
- Experience in AI/automation tools is a plus.