Key Responsibilities
You will support the Director and the team with tasks including:
-Scheduling and coordinating appointments between clients, practitioners, and interpreters
-Assisting with practitioner onboarding, documentation, and session coordination
-Supporting basic e-commerce operations: product information, stock coordination, and checking automated order flows
-Helping with social media activities, simple content creation, and customer interaction
-Proofreading and verifying short texts, AI-generated summaries, and client forms
-Conducting research and preparing concise summaries to support decision-making
-Light bookkeeping: expenses, invoices, and document filing
-Occasional administrative errands requiring physical presence (e.g., government offices)
-Note: A detailed breakdown will be discussed with shortlisted candidates.

Essential Requirements
-Native-level Chinese (to meet the daily operation needs)
-Excellent English (written & spoken)
-Fluent Malay
-Strong organisational and multitasking skills
-Reliable, independent, proactive, and detail-oriented
-Comfortable using digital tools, Microsoft Office, and basic AI tools
-High sense of integrity, confidentiality, and professionalism
-Diploma or Bachelor’s degree in a relevant field (Business Admin, Office Management, Languages/Translation, Communication, Marketing, etc.)
-OR a minimum of 2 years of relevant experience in admin, operations, customer service, secretarial work, or executive support

Desirable (Not Mandatory, but a Plus)
-Interest or basic knowledge in Traditional Chinese Medicine (TCM)
-Basic understanding in French
-Experience working in multilingual or international environments
-Creativity in writing or content creation
-Enjoy promoting a sustainable lifestyle

Work Arrangement
-Flexible scheduling: you may choose how you distribute your 20 hours/week
-First 2 weeks: more in-person training
-Afterwards: mostly remote, with 1 fixed onsite day per week
-Occasional external tasks
-Clear opportunity to take on more responsibilities as we expand