Key Responsibilities:

Industrial Relations (IR)

Assist in managing relationships with labor offices, and relevant authorities

Handle industrial disputes, grievances, and negotiations in accordance with labor laws

Prepare documentation for labor department cases, domestic inquiries, and hearings

Monitor compliance with employment legislation, industrial regulations, and statutory requirements

Support management in disciplinary proceedings and misconduct investigations

Employee Relations (ER)

Manage employee grievances, complaints, and conflict resolution cases

Advise managers and employees on HR policies, procedures, and employment practices

Assist in performance management, corrective actions, and counseling processes

Support employee engagement initiatives and workplace harmony programs

Ensure consistent application of company policies and fair treatment of employees

Administrative & Reporting

Maintain accurate records of IR/ER cases, disciplinary actions, and employee correspondence

Prepare reports, case summaries, and management updates

Support audits, inspections, and compliance reporting



Key Competencies & Skills (optional):

Strong knowledge of industrial and employment laws

Good negotiation, communication, and interpersonal skills

Ability to manage sensitive and confidential matters

Analytical and problem-solving capabilities

Strong documentation and reporting skills



Professional experience and Qualifications:

At least 5 years of experience in an HR or industrial relations role, preferably within a manufacturing or similar industry

Thorough understanding of Malaysian labour laws, regulations and collective bargaining agreements

Excellent negotiation, mediation and conflict resolution skills

Strong analytical and problem-solving abilities

Effective communication and interpersonal skills, with the ability to work collaboratively with various stakeholders

A bachelor’s degree in human resource management, Industrial Relations or a related field

Candidates with prior experience in the FMCG industry would be at an advantage for this position.