Job Summary

As an administration assistant, you will be the first point of contact for our company. We are looking for an administration assistant to be responsible for greeting clients and visitors to our office and offering administrative support across the organization. You will be in charge of giving clients directions to various parts of the office, coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

To be successful in this role, you will need excellent written and verbal communication skills, as well as competency in Microsoft Office applications such as Word and Excel. Prior experience as a receptionist is also helpful.

Job Responsibilities

Greet clients and visitors with a positive, helpful attitude.

Direct clients and visitors to the appropriate person and office.

Answer, screen, and forward incoming phone calls.

Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).

Receive, sort, and distribute daily mail/deliveries.

Provide basic and accurate information in-person and via phone/email.

Take inventory of supplies and restock as needed.

Update calendars and schedule meetings.

Assisting with a variety administrative task including copying, faxing, filling, taking notes, and making travel plans.

Keep updated records of office expenses and costs.

Maintain reception area and all common areas in a clean and tidy manners at all times.

Requirements and Skills

Proven work experience as a Receptionist, Front Office Representatives, or similar role.

Proficiency in Microsoft Office Suite.

Professional attitude and appearance.

Hand-on experience with office equipment (e.g., fax machines and printers).

Solid written and verbal communication skills.

Comfortable multi-tasking and prioritizing tasks without guidance.

Ability to be resourceful and proactive when issues arise.

Excellent organizational skills.

Diploma/ Associate or bachelor’s degree in communications or business.

Good command of English, Mandarin and Bahasa Malaysia. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

At least one (1) year admin/receptionist experience. Fresh graduate are welcome to apply.