Job Descriptions：

-Assist in establishing the infrastructure for pension administration.

-Design and implement the operational framework for the ePension digital platform.

-Ensure all operational activities align with relevant regulations and guidelines.

-Collaborate with both external and internal project owners and stakeholders to guarantee the delivery of high-quality results.

-Oversee daily operations to maintain efficiency by closely monitoring workflow processes.

-Track process productivity to ensure Service Level Agreements (SLAs) are met.

-Ensure the team consistently delivers high-quality service by meeting established SLAs.

-Provide guidance and coaching to team members on technical skills.

-Regularly update the team, ensuring they are informed of individual and departmental performance goals and achievements.

Requirements:

-At least 3 years of experience in operations is required.

-Minimum of 1 year in a managerial role.

-Ability to multitask, manage time efficiently, work under pressure, and meet strict deadlines while maintaining attention to detail in a fast-paced environment.

-Strong analytical, interpersonal, and communication skills.

-Excellent command of spoken and written English and Mandarin/Cantonese to effectively communicate with Mandarin/Cantonese-speaking internal or external parties.

-Process diploma or degree in Finance and Banking related field.

-Willingness to work on Malaysia public holidays, following the Hong Kong public holiday schedule.

-5.5-day work week: Monday to Friday (full day) and Saturdays (half day).

-100% work in office. Able to work on shift arrangement.



Perks and Benefits:

• Employee Share Options / Performance Shares : The company introduced the Share Options / Performance Shares Plan to recognize employees' contributions and achievements in the growth of the company.
• Investment : 0% sales charge for unit trust & 50% staff rebate on front end charges for stocks and ETFs * if you invest through our platform.
• Snacks & Beverages : Enjoy a variety of snacks and drinks from vending machines, including fresh-brewed espresso, Americano, and more from the coffee machine. Additionally, we have a weekly Breakfast Day and Fruits Day !
• Relaxation : Access to a relaxation room equipped with massage chairs at all times to help you relieve tiredness and stress.
• Yearly Activities : Participation in outdoor activities, celebrations during festive seasons, and more exciting events!
• Remuneration Package : Competitive salary packages that are well above market rates for those with the right potential.
• Annual Salary Review and Yearly Bonus : Both processes will be conducted depending on the company's performance and individual work performance.
• Coverage : Comprehensive insurance along with Medical, Dental & Optical coverage.
• Allowances : Monthly sports allowance, Enjoy yearly department gatherings, and welcome lunches for new staffs.
• Training : Benefit from free external and internal training providers, ensuring continuous learning and development.
• Annual Leave : Entitlement to 21 days of annual leave.

These benefits are designed to enhance your overall well-being and ensure a rewarding working experience with us.