Sales Administrator Responsibilities:

Receiving and processing sales orders.

Issuing sales transaction invoices/quotation/proforma invoice.

Verifying orders, including customers' personal information and payment details.

Contacting customers by phone or email to answer queries and obtain missing information.

Maintaining and updating sales and customer records.

Compiling monthly sales reports.

Expediting orders through internal liaison.

Respond to customer inquiries promptly and professionally via email, phone, or in-person. Provide information about products, pricing, availability, and delivery schedules

Directing feedback from customers to relevant departments.

Identifying new products to add to those on offer.

Supporting the sales department with other administrative tasks.

Sales Administrator Requirements:

Candidate must possess at least SPM and above.

Previous experience in sales administration, or a similar role.

Excellent organizational and time management skills.

Effective communication and interpersonal skills.

Ability to work independently and collaboratively in a team.

Advanced knowledge of administrative recordkeeping.

Familiarity with sales reports and sales records.

Proficiency in MS Office Suite, particularly Excel and PowerPoint.

Fluent in the MANDARIN language.