Customer Support

Key Responsibilities

Client Coordination
-Liaise with clients on document requests, follow-ups, and enquiries
-Attend meetings (including on-site visits when required)
-Act as a bridge between clients and internal teams

Advisory Support
-Assist in preparation of reports, documents, and presentations
-Support consultants in gathering client information and data
-Ensure timely execution of assigned tasks

CRM & Documentation
-Maintain proper client records and documentation
-Track project progress and update internal systems
-Ensure completeness of client files

Communication
-Handle client enquiries via email, WhatsApp, or calls
-Ensure clear and professional communication at all times
-Follow up on outstanding matters

Requirements
-Diploma / Degree in Business, Accounting, or related field
-1–2 years working experience (Fresh graduates are encouraged to apply)
-Good communication skills in English (Mandarin is an added advantage
-Strong organizational and multitasking skills
-Willing to travel for client meetings when required
-Positive attitude, responsible, and willing to learn