Assistant Manager, Business Support (FMCG)

General Responsibilities:

Plan and prepare materials for scheduled meetings, conferences, and conference calls.

Assist in the planning and coordination of workshops, sales meetings, and corporate events.

Draft, edit, and format various communication materials, including emails, newsletters, and reports.

Record accurate minutes of meetings and circulate approved memos/minutes.

Follow up on action plans required by internal/external stakeholders within agreed timelines.

Maintain detailed records, including office supplies, office equipment inventory details, tender documentation, etc.

Manage daily administrative support services, including managing travel schedules, daily agendas, hotel bookings, air ticket bookings, visa processes, etc.

Collaborate with relevant teams to gather data, perform trend analysis, and generate reports to support decision-making processes.

Assist in driving and implementing continuous improvement initiatives for administration and support services.

Provide administration support for department initiatives and programs, ensuring alignment with agreed service level standards.

Collaborate closely with senior management to align operational activities with organizational goals.

Provide administrative and operational support to the senior management as needed.



Leadership responsibilities :

Act as a communication channel between superior and department's personnel to drive communication and decision-making

Drive self-learning and improvement in the area of Administrative Assistance and DKSH behaviors as part of continuous learning

Supporting functional departments on document signatory process for senior management team.

Responsible for market visits arrangement by leadership team.

Collaborating with functional departments on data compilation and preparation



Functional skills and knowledge :

Good command in written and spoken English. Able to converse in Mandarin / Cantonese will be an added advantage as will need to communicate with Chinese speaking stakeholders.

Excellent organizational and project management skills.

Ability to work independently and collaboratively in a fast-paced environment. Have related experience in FMCG industry will be an added advantage.

Exceptional written and verbal communication skills.

Demonstrate knowledge in conducting internet research to secure and validate factual information

Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)

Strong analytical and quantitative skills (Pivot / Vlookup / PowerBI)

Good working relationships with cross-functional teams

Education :

Minimum Degree holder in related discipline based on the function's requirements

Work experience :

Minimum 2 to 4 years’ experience in similar roles.