Clinic Front Desk / Receptionist

Job Responsibilities:

1. Appointment & Patient Flow Management
- Manage appointments for walk-in patients, phone calls, and WhatsApp inquiries.
- Send reminders for upcoming appointments.
- Follow up with patients who missed their appointments (defaulter tracing).
- Call patients into the consultation room when it’s their turn.
- Retrieve medications prescribed by the doctor and present them for cross-checking.
- Collect payments and issue receipts.
- Arrange follow-up appointments.

2. Clinic Inventory & Supplies Management
- Monitor and maintain stock levels for medical supplies, equipment, and medications.
- Perform basic clerical tasks (faxing, photocopying, data entry).
- Keep the clinic area clean, tidy, and presentable.

3. Social Media & Communication
- Reply to inquiries on the clinic’s social media pages.
- Announce clinic closures or changes during festive seasons or special occasions.
- Assisting with clinic media productions.

4. Extra (Added Advantage)
- Basic video editing skills.
- Canva design skills.