Customer Service Assistant

Key Responsibilities:
• Manage new and existing customer inquiries.
• Arrange replacement classes and communicate schedule changes.
• Notify customers of class closures.
• Ability to handle walk-in customers and carry out face-to-face sales interactions confidently.
• Process customer payments and ensure timely collections.
• Collect, review, and respond to customer feedback effectively.
• Perform ad-hoc tasks as assigned by management.

Fresh graduates are welcome to apply.