Customer Service - Convenient Public Transport

Banking Sector | Full-Time Role | Comprehensive Training Provided

We're seeking a customer-centric individual to join our team as a Customer Service Representative. As a vital part of our customer service team, your key responsibilities will include:

Managing a high volume of incoming calls (approximately 80 calls per day)

Addressing customer inquiries and resolving complaints efficiently and professionally

Promoting our latest campaigns and special offers to customers

What We Offer:

Competitive base salary of up to RM 4,000 (based on experience)

Attractive allowances, including:

Fixed Shift Allowance: RM 350

Quarterly KPI Incentives: RM 800 - RM 1,800

Claims for transport, meals, language skills, and overtime

Comprehensive employee benefits, such as insurance and dental coverage

Who We're Looking For:

Fresh graduates with a degree are encouraged to apply

SPM and Diploma holders with call center experience are welcome

Open to all races and genders

Proficiency in Mandarin is a plus