Customer Service Executive - Call Center

Job Descriptions:-
· The ability to communicate fluently and effectively.
· Attending customers' inquiries via phone calls and other communication channels.
· Interacting with viewers in real-time, responding to comments and fostering engaging community.
· Proactively encourage online audiences to make online purchases during Live Streaming.
· Resolving customers' complaints and feedback promptly and efficiently.
· Providing essential updates to customers via supported communication channels.
· Manage large amounts of inbound and outbound calls in a timely manner.
· Flexible to work rotating shifts, weekends, and public holidays.
· Ability to work and collaborate with managers effectively.

Job Requirements:-
· Open for SPM, Diploma & Degree in any discipline.
· Pleasant personality with excellent interpersonal skills in communicating with all levels of people in BM and English
· Ability to multi-task, prioritize, and manage time effectively