Customer Service Executive

Responsibilities:
-Help manage current customer accounts.
-Maintain relationships with carriers and customers.
-Provide exceptional customer service to customers and carriers.
-Solve customer and carrier problems and help resolve issues.
-Provide shipment quotes for customers and set up shipments as required by customers.
-Exhibit excellent multitasking skills within their workspace as well as with computer software programs.

Requirements:
-Diploma in any relevant field.
-At least 1 year of relevant work experience.
-Open to considering candidates who are new to the workforce and eager to learn and grow with us.
-Good communication and problem-solving skills.
-Proficiency in Microsoft Office
-Patient and meticulous character, with service awareness and team spirit.