Customer Service 物业管家 #UP TO RM4000

Job Description:



Collection of property maintenance fees/ miscellaneous payment, attend to owner's inquiries and resolve their problems/ complaints, report and follow up with contractors on rectification of defects.

Responsible for creating, updating and keeping of management files.

Coordinate with the Project Manager, contractors and maintenance team on property inspection/ maintenance/ issues.

Ensure smooth handover of property and provide effective solutions to owners.

Timely reporting on all kinds of incidences and emergencies to the Project Manager/ management.

Maintain good customer relationship with the JMB and residents.

Assist in organizing community activities and publicity work.

To complete any other assignments/ tasks given by the Project Manager/ Company.



Job Requirement:



Candidate must possess at least a SPM/ STPM/ A Level/ Diploma/ Degree in any discipline.

At least 1-year experience in similar industry i.e., Customer Service/ Property Management/ Real Estate/ Property Developer.

FRESH GRADUATES are encouraged to apply.

Seeking candidates proficient in Mandarin for effectively communicate with mandarin-speaking clients.



Why join us:



Working hours: 9am - 6pm (1.5 hours rest daily)

Comprehensive training & support

Opportunities for career advancement, focus on promoting internally

Attractive employee benefits：

Handphone Allowance

Transport allowance

Meal Allowances

Medical Card

Hostel & Accommodation

Festival celebrations

Up to 18 days Public Holiday (as per government)

Up to 14 days of annual leave