Executive, Service Delivery

Key Responsibilities:

Support day‑to‑day service delivery operations to ensure service levels are met

Manage customer enquiries via phone and email in a professional manner

Coordinate requests, track progress, and maintain accurate documentation

Liaise with internal teams to support smooth and timely service outcomes.

What we're looking for:

Education: Diploma/Degree in Computer Science/IT (preferred) or equivalent experience

Experience: 2 years in an administrative or service delivery role

Skills: Microsoft Office proficiency (especially Excel for data analysis and reporting), multitasking, strong organizational, deliver presentations and multilingual abilities (English, Bahasa Malaysia, Mandarin advantage)

Requirements: Valid driving license and own transportation for travel purposes and a customer-centric mindset and a commitment to delivering high-quality service

What we offer

At Canon Marketing (Malaysia) Sdn Bhd, we aim to foster a supportive and fulfilling work environment for our employees. Here are some of the key benefits we provide:


Competitive remuneration package

Remuneration package commensurate with candidate’s qualifications and experience.

Opportunities for career development and training

Comprehensive healthcare and insurance coverage

Employee discounts on Canon products and services

If you are interested in this opportunity, please submit your application with an updated resume. Shortlisted candidates will be contacted.