招聘中
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Floor Manager
RM3,000-5,000[月薪]
全职 · 5-10年工作经验 · 学历不限 · 柔佛-新山
立即沟通
年假EPF & SOCSO奖金激励伙食津贴
职位详情
国籍要求：马来西亚随时上班招聘1-3人
职位描述
Requirements
Bachelor's degree in Hospitality Management, Business Administration, or a related field is required.
Minimum of 5 years of experience in a managerial role within the food and beverage or hospitality industry.
Proven ability to effectively manage and supervise a team, including training, scheduling, and performance evaluation.
Strong knowledge of food safety and hygiene standards, with relevant certifications preferred.
Proficiency in inventory management, cost control, and quality control procedures.
Excellent customer service and conflict resolution skills to ensure customer satisfaction.
Ability to develop and implement strategies to improve sales and profitability.
Fluency in English and Bahasa Malaysia, both written and spoken.
Responsibilities
Oversee daily floor operations, ensuring smooth and efficient service delivery in alignment with company standards and customer expectations.
Manage and supervise floor staff, including training, scheduling, performance evaluation, and conflict resolution, to maintain a motivated and productive team.
Implement and enforce food safety and hygiene protocols to guarantee compliance with health regulations and maintain a safe environment for both staff and customers.
Monitor and control costs related to floor operations, including labor, supplies, and waste, to optimize profitability and achieve financial targets.
Maintain quality control standards for food preparation, presentation, and service, ensuring consistent excellence and customer satisfaction.
Manage inventory levels for floor-related supplies, including beverages, condiments, and cleaning materials, to minimize waste and prevent shortages.
Handle customer inquiries, complaints, and feedback promptly and professionally, resolving issues to ensure customer satisfaction and loyalty.
Benefits
Annual Leave
EPF
Health Insurance
Medical Leave
SOCSO
Additional Benefits
Annual Leave
Medical and Hospitalisation Leave
EPF / SOCSO / PCB
Allowance Provided
Performance Bonus
Overtime Pay
Annual Bonus
Staff Meal
Staff Discount
Medical Insurance
Bachelor's degree in Hospitality Management, Business Administration, or a related field is required.
Minimum of 5 years of experience in a managerial role within the food and beverage or hospitality industry.
Proven ability to effectively manage and supervise a team, including training, scheduling, and performance evaluation.
Strong knowledge of food safety and hygiene standards, with relevant certifications preferred.
Proficiency in inventory management, cost control, and quality control procedures.
Excellent customer service and conflict resolution skills to ensure customer satisfaction.
Ability to develop and implement strategies to improve sales and profitability.
Fluency in English and Bahasa Malaysia, both written and spoken.
Responsibilities
Oversee daily floor operations, ensuring smooth and efficient service delivery in alignment with company standards and customer expectations.
Manage and supervise floor staff, including training, scheduling, performance evaluation, and conflict resolution, to maintain a motivated and productive team.
Implement and enforce food safety and hygiene protocols to guarantee compliance with health regulations and maintain a safe environment for both staff and customers.
Monitor and control costs related to floor operations, including labor, supplies, and waste, to optimize profitability and achieve financial targets.
Maintain quality control standards for food preparation, presentation, and service, ensuring consistent excellence and customer satisfaction.
Manage inventory levels for floor-related supplies, including beverages, condiments, and cleaning materials, to minimize waste and prevent shortages.
Handle customer inquiries, complaints, and feedback promptly and professionally, resolving issues to ensure customer satisfaction and loyalty.
Benefits
Annual Leave
EPF
Health Insurance
Medical Leave
SOCSO
Additional Benefits
Annual Leave
Medical and Hospitalisation Leave
EPF / SOCSO / PCB
Allowance Provided
Performance Bonus
Overtime Pay
Annual Bonus
Staff Meal
Staff Discount
Medical Insurance
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工作地址
柔佛-新山
Ming Lee Food And Beverage
50-100人
3个热招岗位
特别申明：
- 熊猫招聘严禁用人单位和招聘者用户做出任何损害求职者合法权益的违法违规行为，一旦你发现此类行为，请立即向熊猫招聘投诉举报。
