Restaurant Manager

Requirements

Achieve at least SPM education.
At least 3 years' experience in F&B.
Able to communicate in Bahasa Malaysia and English. Additional language is preferred.
Able to lead a team.
Excellent customer service and interpersonal skills.
Strong problem-solving and decision-making abilities.
Knowledge of food safety and hygiene regulations.
Can work at Johor Bahru.
Responsibilities

Oversee daily restaurant operations to ensure smooth and efficient running.
Manage and lead restaurant staff, including recruitment, training, scheduling, and performance evaluation.
Monitor inventory levels and order supplies to maintain adequate stock and minimize waste.
Ensure compliance with health, safety, and sanitation regulations.
Provide exceptional customer service, addressing concerns and complaints promptly.
Analyze customer feedback and implement improvements to enhance satisfaction.
Coordinate with kitchen and serving staff to ensure timely and quality service delivery.
Develop and manage budgets, monitor financial performance, and implement cost-control measures.
Plan and execute marketing strategies and promotional activities to increase restaurant visibility and sales.
Prepare and analyze reports on sales, labour, and food and beverage costs.
Foster a positive work environment, coaching and developing staff to achieve operational goals.
Negotiate contracts with vendors and suppliers to ensure competitive pricing and quality products.
Stay informed about industry trends and implement continuous improvement initiatives.
Ensure compliance with all legal requirements and licensing regulations.
Represent the restaurant in the local community and engage in community events.
Benefits

EPF/SOCSO
Annual leave
Medical leave
Staff meal provided
Annual performance bonus
Training provided