Sales Executive / Engineer

Job Description
The Sales Executive/Engineer serves as the primary technical point of contact for customers, combining engineering knowledge with commercial acumen to drive sales of Array Metal's cable support system products — including cable trays, cable ladders, cable cleats, and perforated panels. The role involves preparing accurate technical quotations, responding to engineering enquiries, and supporting M&E consultants and EPC contractors throughout the project lifecycle.

Key Responsibilities

Prepare and issue detailed technical quotations based on customer specifications, project drawings, and bill of quantities (BQ)
Respond to engineering queries from customers regarding product selection, load ratings, material specifications, and installation requirements
Review project drawings and specifications to recommend suitable cable support system solutions
Liaise with the internal engineering and production teams to ensure quoted solutions are technically feasible and deliverable
Coordinate with the production team on order status and advise customers on lead times and delivery scheduling
Track and manage all open orders to ensure on-time fulfilment and customer satisfaction
Support vendor prequalification submissions and technical documentation for project tenders
Maintain and develop relationships with M&E consultants, EPC contractors, and distributors
Assist in the preparation of technical submittals, material approval requests (MAR), and product datasheets when required
Job Requirements
Diploma or Bachelor's Degree in Electrical Engineering, Mechanical Engineering, Civil Engineering, or a related technical field
Fresh graduates with strong technical aptitude are encouraged to apply
Able to read and interpret engineering drawings and project specifications
Proficient in Microsoft Office Suite (Word, Excel); experience with ERP or CRM systems is a plus
Good command of English and Bahasa Malaysia, Mandarin
Strong analytical and problem-solving skills with attention to detail
Self-motivated, customer-oriented, and able to manage multiple projects simultaneously
Familiarity with cable management systems, M&E works, or structural products is an advantage