Spa Therapist

Anantara Spa at Anantara Desaru Coast Resort & Villas is the only one 5-star spa in Johor, Malaysia providing the guests one of the best spa experience venues at all times in the destination.

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

As we are diversifying our Spa treatment & menu, specifically the authentic and distinctive spa treatments from other countries, other than Malaysian nationals, we would like to open this Spa Therapist position for the candidates for all nationalities such as Indonesian, Thai, Cambodia, Nepal, Laos, the Philippines and all.

Operations

To create the first positive impression to the guests by greeting them in a warm welcoming manner-by name addressed.

To contribute to the high level of services in accordance with the company’s standard as prescribed in Standard Operations Manual.

To perform quality massage therapies and body treatments as prescribed in Standard Training Manual.

To ensure that all equipment associated with service function at all time.

To be able to answer all questions related to services and identify the benefit or advantage of treatments required to the guests.

To assist with demonstrations and events as required.

To participate in a new training and refreshing program as required.

Administration

To update the Therapist Log Book.

To complete all assignments stated by deadlines with the spa manager or supervisor’s guidelines.

To respond to the change as indicated by the company.

Policy & Procedure

To have a complete understanding of and adhere to the company’s policy and procedures

To have a complete understanding of and adhere to the company’s policy related to fire, hygiene, health and safety

To report for duty punctually and wear the correct uniform with the name badge at all times

To carry out the other duties as assigned by the management team

To establish good relationship and rapport with guests and colleagues

To ensure the cleanliness and hygiene in work areas