Position Overview: The Product Operation Manager will assume full strategic ownership of the Nalo Mall application. This role serves as the primary liaison between engineering, design, and business stakeholders. The successful candidate will be responsible for formulating the product roadmap, defining technical specifications, and ensuring the successful execution of the go-to-market strategy.

Key Responsibilities:
1. Strategic Planning & Roadmap Management
- Roadmap Development: Develop and maintain a comprehensive product roadmap that aligns with business objectives and market demands for the app.
- Requirement Prioritization: Define the Minimum Viable Product (MVP) scope for the initial launch, effectively prioritizing features to ensure critical deadlines are met without compromising product stability.
- Market Analysis: Conduct rigorous competitor analysis and market research to identify opportunities for differentiation and product enhancement.

2. Product Development & Execution
- Agile Leadership: Oversee the development lifecycle within an Agile framework. Collaborate closely with the engineering team to clarify requirements, resolve impediments, and ensure timely delivery of sprints.
- Documentation: Draft detailed Product Requirement Documents (PRDs) and user stories to provide clear, actionable directives for developers and designers.
- Quality Assurance: Supervise User Acceptance Testing (UAT) processes to ensure the final product meets all functional and design specifications prior to release.

3. Launch & Lifecycle Management
- Performance Analytics: Monitor key performance indicators (KPIs) post-launch, including retention rates, daily active users (DAU), and conversion metrics, to inform future product iterations.
- Stakeholder Alignment: Coordinate cross-functional efforts between Marketing, Operations, and Sales teams to ensure a unified approach to the App launch and ongoing promotion.
- User Feedback Integration: Systematically review user feedback and support tickets to identify pain points and implement necessary corrective actions.

Requirements:
Professional Experience:
- Minimum of 3 years of experience in Product Management, with a specific focus on B2C Mobile Applications or E-commerce platforms.
- Demonstrated experience in managing a product from the conceptual phase to market launch ("0-to-1" lifecycle) is highly desirable.

Core Competencies:
- Language Proficiency: Fluency in Mandarin (Written & Spoken) is a mandatory requirement for this role to facilitate effective communication with regional stakeholders and technical teams.
- Technical Acumen: Strong understanding of software development processes, API integrations, and mobile technologies to effectively communicate with engineering teams.
- Analytical Skills: Proficiency in data analytics tools (e.g., Google Analytics, Firebase, Mixpanel) to drive data-informed decision-making.
- Project Management: Excellent organizational skills with proficiency in project management software.